ORH MechanicalPrivacy Policy
Last updated: 26 October 2026
This is a general template, not legal advice. ORH Mechanical should review it to make sure it suits the business.
ORH Mechanical (ABN 23 840 928 542) respects your privacy. This policy explains how we handle personal information, consistent with the Australian Privacy Principles where they apply to us.
What we collect
- Enquiry and booking details you give us: name, phone, email, vehicle make/model, rego, the issue and your preferred day.
- Information from phone calls, messages (including Facebook Messenger) and visits.
- Website data collected by cookies and similar tools, including the Meta Pixel and Google analytics/advertising tags, such as pages viewed, device and browser type, and approximate location.
How we use it
- To respond to your enquiry and book, carry out and invoice work on your vehicle.
- To send service reminders or updates you'd reasonably expect.
- To measure and improve our website and advertising, including ads shown through Meta (Facebook/Instagram) and Google.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the business (for example our workshop management, accounting, website/CRM and advertising platforms, and parts suppliers where needed for your job), or where required by law.
Cookies and advertising
You can block or delete cookies in your browser settings, and manage ad preferences in your Facebook and Google account settings. Parts of the site may not work as intended without cookies.
Storage and security
We store information in reputable software systems and take reasonable steps to protect it from misuse, loss and unauthorised access. Some providers may store data outside Australia.
Access and correction
You can ask to access or correct the personal information we hold about you, or raise a privacy concern, using the details below. We'll respond within a reasonable time. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Contact us
ORH Mechanical
9 Blacksmith Court, Doolbi QLD 4660
Phone: 0484 840 022
Email: office@orhmechanical.com